Privacy Policy

1. Background

Prosperix USA ("we", "our", "us", or "Prosperix") respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you—or you provide to us—in connection with your use of our website (www.prosperix-usa.com) or our apps and our custom printing and manufacturing services (collectively, "Services").

By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.

2. How and When We Collect Your Data

We may collect data directly from you, from other parties or by automatic means.

• Directly from You. We collect personal information you provide us directly, such as when you make a purchase; register for an account; contact us; respond to a survey; participate in a sweepstakes, contest, or promotion; or otherwise engage in direct communication with us.
• Using Online Tracking Technologies. When you visit our websites, use our Services, open or click on emails we send you, we or third parties can automatically collect certain information using online tracking technologies such as cookies.
• From Social Media Platforms. If you interact with us on social media or use features made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, LinkedIn, and Pinterest), we collect information that you disclose to us.
• From Other Sources. We may obtain information about you from other sources, such as data analytics providers, fraud prevention service providers, or publicly available sources.

3. Information We Collect and How We Use It

The types of personal information we obtain and process about you depends on how you interact with us and our Services:

• Identifiers and Contact Information. For example: your name, postal address, shipping address, email address, and telephone number.
• Payment Information. For example: information relating to billing and payment details.
• Commercial Information. For example: information about Services you have purchased or considered, and your preferences.
• Device and Unique Identifiers. For example: IP addresses, the device and browser you use, referring pages, time stamps, and cookie details.
• Geolocation Data. For example: non-precise location information based on your IP address.

4. How We Use Your Data

Providing and Managing Our Services

We process your data to fulfill our contractual obligations to you and to operate our business efficiently. This includes confirming your identity, managing your account, providing customer support, processing invoices, and maintaining our products.

Communication and Support

We use your information to stay in touch and resolve issues. We may monitor or record calls and chats for quality assurance and dispute resolution.

Analytics and Product Development

We strive to make our Services more intuitive and relevant to your needs. We use location data to provide regional content and localized search results.

Marketing and Advertising

We use your data to keep you informed about our products and promotions. You can unsubscribe from marketing communications at any time.

Security and Fraud Prevention

Protecting our platform and complying with the law is a priority. We detect and prevent security issues and fraudulent transactions, investigate malicious activity, and enforce our Terms of Service.

5. Sharing Personal Data With Third Parties

To deliver the best possible experience we often have to partner with third parties:

• Service Providers. We work with third parties who perform services on our behalf including hosting, manufacturing, logistics, email services, payment processors, and fraud prevention services.
• Legal Advisors. We may share information to comply with legal requirements, protect our lawful interests, or enforce our agreements.
• Business Transfers. In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which it was collected.

7. Information Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices

You have certain choices regarding your personal data:

• Marketing Communications. You can opt out of receiving marketing emails by clicking the unsubscribe link in any email or contacting us directly.
• Cookies. You can control cookies through your browser settings.
• Account Information. You can update or delete your account information at any time by logging into your account or contacting us.

9. Links to Third-Party Sites

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Privacy Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: